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Frequently Asked Questions2021-01-27T20:53:01+00:00

We are passionate about our work and inspired by our team

Have questions? We have answers!

If you can’t find the answer you’re searching for, you can always chat online with a recruiter or email recruiter@mssi.com. We are more than happy to help!

Learn more about MSSI here.

    What are the requirements to become a travel healthcare professional?2020-09-17T19:26:08+00:00

    Requirements can vary from facility to facility, assignment to assignment and state to state. Typically, individual state (or compact) licensing and/or certifications are needed. We are proud to be part of a select group of Joint Commission certified travel agencies, so our Travel Healthcare Professionals are required to have a minimum of one year of experience. (Certain specialties may require more experience for consideration.)

    How will I get to my travel assignment?2020-10-16T14:46:41+00:00

    MSSI provides non-taxable travel stipends up to $500 to help you cover costs associated with getting to and from your new assignment whether you decide to fly or drive. We do recommend bringing your own vehicle so you can explore your new city freely.

    What benefits does MSSI offer to their travelers?2021-01-20T21:33:35+00:00

    Besides offering some of the most competitive paying packages in the industry, MSSI offers up to $250, per month, towards your monthly medical premium on one of our individual or family plans for all assignments that are 13 weeks or longer. We also provide dental and vision plans at a reduced cost. For travel, we offer up to a $500 travel stipend for out-of-state travelers and up to a $250 travel stipend for in-state travelers. Additional benefits include life insurance, 401(k) plans, and generous weekly housing stipends. Your individual MSSI recruiter is also available to you 24/7.

    How much do travel healthcare professionals make?2020-09-23T18:28:43+00:00

    At MSSI you don’t need to be an expert negotiator, we will always disclose the pre-set pay rate for assignments prior to having travelers apply (all travelers with the same specialty and location are paid the same). We also advertise our positions with pay details and provide a listing of our assignments with pay packages on our website. Keep in mind, as with most jobs, how much a travel healthcare professional makes can vary greatly depending on specialty, location and agency.

    How often will I get paid?2020-09-17T19:30:29+00:00

    Our travelers are paid weekly (Monday) via direct deposit. Once you start your assignment your first check will comes after your second week of work.

    What happens when my travel assignment ends? Will there be continuous work?2020-09-17T19:30:53+00:00

    When you initially apply with MSSI you are assigned a recruiter who is there to support you. Your recruiter will do their best to help secure a new assignment or to extend your current assignment far in advance of your assignment ending.

    How will my pay be broken down?2020-09-23T18:27:51+00:00

    Travelers weekly pay rates are broken down into three parts: a taxable hourly rate, a nontaxable Meals and Incidentals weekly rate, and a nontaxable Housing weekly rate.

    Caregivers who take local assignments will have a flat (taxable) hourly rate.

    Are orientations paid?2020-09-23T18:30:22+00:00

    The way that travelers get paid is by the hospital paying your agency, who then in turn pays you. If the hospital decides that orientation is not billable, your agency may not be able to pay you your full amount (or any) for orientation. Ask your recruiter to go over orientation details before taking an assignment and decide whether or not it’s for you.

    Can I take time off during an assignment?2020-09-23T18:33:59+00:00

    If you know you’re going to need time off (whether you know or don’t know the specific dates yet) it is imperative you communicate this with your recruiter and also with the person interviewing you. It’s not always a given that your request will be approved, but it makes it easier for everyone if you are able to give a heads up from the start.

    What happens if I have an emergency during my assignment?2020-09-23T18:34:38+00:00

    MSSI has team members available 24/7 for instances such as this. However, you’ll still want to have your recruiter’s contact information should something happen.

    Do you offer a referral program?2021-01-20T21:32:10+00:00

    Yes! MSSI offers up to $500 per referral who successfully completes an eligible 13-week assignment. Ask your recruiter for more details.

    Is MSSI affiliated with any other staffing agencies?2020-12-21T19:07:52+00:00

    MSSI is independently-owned and operated, and not affiliated with any other company.

    Are your pay packages negotiable?2020-09-23T18:38:45+00:00

    MSSI has several unique factors that allow us to offer the highest wages in the industry. Not only are all of our facility partnerships exclusive, but MSSI also runs lower margins than our competitors, allowing us to be able to structure our pay packages so that we can offer the highest wages up front.  You won’t have to worry that you’re leaving dollars behind when you work with us.

    Where can I get a timesheet?2021-01-27T20:54:55+00:00

    MSSI timesheets and reference forms can be found here. 

    What current job openings does MSSI have?2021-01-27T20:57:25+00:00

    Current job openings can be found on our jobs page. Click here.

    If you’re looking for a job at MSSI Corporate, click here to see our current openings.

    How can I go about getting different state licenses for travel?2021-01-27T20:59:04+00:00

    Check out our page on licensing here.

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