One of the most important relationships a traveler can have is the one with his or her recruiter. Having a good relationship with your recruiter can make an assignment awesome. Having a bad relationship with your recruiter can bring unneeded stress to an assignment. Communication is the key to building a strong relationship between you and your recruiter with both sides sharing the responsibility for ensuring exceptional communication. To ensure communication is successful each side needs to have a level of understanding concerning what influences the need, timeliness and accuracy of the communication. Follow these tips on working towards a strong partnership based on honesty, trust and understanding.
Be timely in your communications. As one MSSI recruiter says, “I have found the best relationships that I have with my travelers stem from “availability and timeliness”. I always strive as a recruiter to return calls and messages as quickly as I can. Each traveler that I have deserves my full attention and promptness to their requests or urgent needs. Now with that being said the travelers that afford me the same courtesy of which I extend them by being “available and timely to my requests” those are the recruiter/traveler relationships that are golden. Those are the relationships that genuinely develop into friendship where phone calls and messages are exchanged even when we are not currently working together.”
Let your recruiter know what you need. Good recruiters understand not all travelers are the same. Travelers have different priorities, work different shifts, respond better to one form of communication over another (email, phone, text, etc.), require varying frequencies of contact (some require contact only when needed others would like to be checked on routinely) and so on. Three pieces of information a traveler can provide their recruiter, which can help them considerable include letting them know the best way to communicate with you (email, text, phone call, etc.), when you would prefer to be contacted (early AM, late afternoon, etc.) and how often you would like them to touch base with you. (Weekly? Bi-weekly? Etc.)
Do what you say you’re going to do. If you say you will get in touch with your recruiter on a certain day, make sure to follow through. If you tell them you’re going to be sending in your credentials by a certain time, follow through. Of course, this goes both ways. You should expect your recruiter to always follow through with what he or she says they will do.
Be up front and honest. If there are certain skills that you do not feel comfortable with, let your recruiter know before being submitted for any jobs. Also, if you are going to need time off during an assignment, your recruiter also needs to know this before submitting you.
MSSI has earned the Joint Commission’s Gold Seal of Approval